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Where Do I Start?

Overview

Welcome to our brand new Learnosity Help site! Here at Learnosity, we've been working hard to make our product & author help and reference documentation as simple, comprehensive and discoverable as we possibly can!

As part of that, we've migrated our existing https://docs.learnosity.com site to a new Content Management System, integrated with our ticketing and Support system, with improved search functionality, a cleaner UI to find what you need, and more content than ever before. In doing this, we've taken this opportunity to split our content into two separate help centers:

 

Authoring Help

Learnosity Author Guide

We've split our Author Guide out into a completely separate help center - meaning that all of the reference material, search, and suggested articles will be specific to Authors & Content Creators using the system. Our Author Guide is targeted at:

  • Learning specialists
  • Content Creators
  • In-House Authors
  • Contract Authors

While we aim to make our Author Guide suitable both for those clients using our Author Site, as well as the Author API, there are areas where some functionality, either by design or configuration, may not be the same between the two. In those cases, we've aimed to make it as clear as possible whether this applies to the Author Site and Author API, or Author Site only.

 

Product & Developer Help

Learnosity Help

The best place to find and discover how to best use Learnosity in your product! Learnosity Help is designed to provide all of the product information, integration advice, and best-practice guides for:

  • CTOs
  • Solution Architects
  • Product Architects
  • Front & Back-end engineers & developers

In doing this, we've also aligned our help sections to better align to our core product lines. For some of those who've been using Learnosity for some time, this may be a little confusing, but we've aimed to explain this as clearly as possible in the overview of each section.

 

Learnosity Reference

The core API reference material (initialization options, methods, events) for each API is housed on reference.learnosity.com - strongly crosslinked from Learnosity Help, the aim here is to provide the best home for reference and API generated information. Learnosity Help is still your best starting point, and provides all of the information about how to use the functionality, while Learnosity Reference will provide the detailed reference material.

 

Wait, I can't find something!

We know that change can be tough, and in some cases, we may not have gotten everything perfect just yet. For those cases, we've mirrored our existing docs site, and are currently hosting this at docs-old.learnosity.com for those special cases where we need to improve something. We'll be keeping this live until March 31st 2018.

If you find yourself using docs-old.learnosity.com for something specific, we'd appreciate your feedback on what we can improve - either by commenting on a document here, or else through raising a support ticket to let us know. Remember, we can only improve if you let us know where we're falling down!

 

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